Note: Remote Assistance uses dynamic ports TCP/UDP 49152 – 65535. Ensure these ports are not blocked by any firewall. Choosing Not to Enable Remote Assistance. If Remote Assistance is not correctly configured on the virtual desktop, the Shadow feature of Desktop Director becomes unavailable, as displayed in the following screen shot.
Sep 23, 2015 · The Windows remote assistance is not good enough for WAN but a suitable remote control tools for inside the network. Here I’m trying to setup and configure Windows remote assistance between tow system using Windows 10 and Windows 8.1. If you need to know more about Windows remote assistance ability and functions, visit the official page of Jul 27, 2017 · RELATED: The Best Tools to Easily Perform Remote Tech Support. If you’re both using Windows 10, you can use the built-in “Quick Assist” app to do this. If one of you is using Windows 7 or 8, you can use the older Windows Remote Assistance. Windows Remote Assistance is still included in Windows 10, just in case you need it. Remote assistance relies on full network connectivity between the expert user's computer and the novice user's computer over the following network ports: TCP port 135; TCP port 3389; All TCP ports that are greater than 1024; If port filtering exists for any of these ports between the two computers, Remote Assistance will not work. May 31, 2006 · Remote Assistance Invitations. The first type of Remote Assistance is where the Novice requests help from the Expert. Once the Expert receives and accepts the invitation, she can view the desktop of the Novice's computer, chat with him, and—provided the Novice gives permission—take control of the Novice's computer and fix things. Note: Remote Assistance uses dynamic ports TCP/UDP 49152 – 65535. Ensure these ports are not blocked by any firewall. Choosing Not to Enable Remote Assistance. If Remote Assistance is not correctly configured on the virtual desktop, the Shadow feature of Desktop Director becomes unavailable, as displayed in the following screen shot.
Nov 17, 2016 · Configure Offer Remote Assistance Configure Solicited Remote Assistance I have defined a domain security group in the first setting, and the group is also full adminstrator in the Citrix XenApp 7.6 site and local administrator on the Citrix servers.
To receive remote help, the computer running Windows 10 can be configured to use remote assistance. Where can this setting be configured? (Choose all that apply.) a. Control Panel > System and Security > System > Remote settings >Remote tab b. Control Panel > System > Remote settings >Remote tab c. Using the Group Policy Object Editor snap-in d.
If you want to configure the appropriate ports to allow remote connection, then you have to type or copy/ paste the below command in the elevated command prompt: netsh advfirewall firewall set rule group=”remote assistance” new enable=Yes. Method 3: Enable Remote Assistance using Group Policy
Mar 18, 2019 · Besides Remote Assistance, you can use Remote Desktop Session Shadowing to remotely connect to the Windows 10 user’s desktop. Most administrators are using this feature to connect to user sessions on the RDS servers running Windows Server 2012 R2 / Server 2016. Once the user who will provide help inputs the right password, the person in need of help needs to approve the remote assistance connection. Once a remote assistance connection is created, both the user in need of help and the person who provides help will be able to see the same screen. There is also an option where the person in need of help